Multi-lingual International Recruitment Ltd
Multi-lingual International Recruitment Ltd
Gegründet
Über das Unternehmen
Content Moderator – German Speaking
Hybrid Work in Malta
€Fantastic Salary+ Bonus + Relocation Allowance ++ Career!
Join a vibrant and diverse team at our Malta office and help create a safer digital space for users across the globe.
Our client, a rapidly growing Swedish tech company, provides cutting-edge content moderation services and tools to some of the world’s leading online marketplaces. With offices in seven international locations and a multicultural workforce speaking 17 languages, they are leaders in combining automation and human insight to keep online platforms safe and reliable.
About the Role
We are seeking a German-speaking Content Moderator to support our moderation operations in Malta. You'll play a vital role in ensuring online content aligns with platform guidelines and contribute to a positive user experience.
Key Responsibilities
- Review user-generated content (e.g., advertisements) in both German and English to ensure compliance with community standards.
- Respond to user inquiries via email with professionalism and empathy.
- Provide customer support across various marketplace-related topics.
- Attend ongoing training to stay informed on guidelines, trends, and moderation best practices.
- Collaborate with team members to maintain service quality.
- Share insights with management about recurring user concerns and suggest improvements.
- Propose updates to publication policies for a better user experience.
- Follow internal processes and uphold company values.
- Make informed moderation decisions in line with policies.
No prior experience is required – full training is provided!
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